Privacy Policy

Effective Date: 08/24/2026

Metro Area Youth Foundation, Inc. dba Lanterns of Hope (“Lanterns of Hope", “LOH,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit lanternsofhope.org, communicate with us, attend or support our events, make a donation or purchase, volunteer, or otherwise interact with LOH.

1. Information We Collect

Depending on how you interact with LOH, we may collect information such as:

  • Name

  • Mailing address

  • Email address

  • Telephone number

  • Donation, sponsorship, event registration, or purchase information

  • Volunteer or supporter information

  • Communications you send to us

  • Information submitted through website forms

  • Information necessary to respond to requests for information or assistance

Payment information may be processed by third-party payment processors. LOH may not directly receive or retain complete payment card information.

We may also automatically collect limited technical information when you use our website, such as browser type, device information, IP address, referring pages, and website activity through cookies, analytics tools, or similar technologies.

2. How We Use Information

LOH may use personal information to:

  • Process donations, purchases, sponsorships, and event registrations

  • Provide receipts, confirmations, and transaction-related communications

  • Respond to questions and requests

  • Communicate with volunteers, donors, sponsors, event participants, and supporters

  • Provide updates about LOH programs, events, fundraising activities, and opportunities to support our mission

  • Send communications that you have requested or consented to receive

  • Maintain organizational and financial records

  • Improve our website, programs, events, and communications

  • Protect against fraud, misuse, or unauthorized activity

  • Comply with legal, accounting, tax, and regulatory requirements

3. Email and Text Message Communications

If you provide your email address or mobile telephone number and consent to receive communications, LOH may send communications related to our programs, events, donations, volunteer opportunities, fundraising activities, and other organizational updates.

Consent to receive marketing communications is not a condition of making a donation, purchasing an event ticket, receiving services, or otherwise interacting with LOH.

You may unsubscribe from marketing emails using the unsubscribe link provided in an email.

For text messages, you may opt out at any time by replying STOP. You may reply HELP for assistance. Message and data rates may apply, and message frequency may vary.

4. Mobile Information and SMS Consent

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service providers, is permitted when necessary to provide those services.

All other use-case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

LOH does not sell, rent, or provide mobile telephone numbers or SMS consent information to third parties for their own marketing or promotional purposes.

5. How We Share Information

LOH may share personal information with service providers that assist us in operating the organization, including providers that support:

  • Website hosting

  • Payment processing

  • Email and text communications

  • Event registration and event management

  • Donor management

  • Accounting and recordkeeping

  • Technology and website services

These providers may access information only as reasonably necessary to perform services for LOH and are not authorized by LOH to use the information for their own independent marketing purposes.

We may also disclose information when required by law, legal process, court order, governmental request, or when reasonably necessary to protect LOH, its supporters, the families we serve, or others.

LOH does not sell personal information.

6. Information Relating to Families We Serve

LOH's mission includes providing financial assistance to families affected by pediatric cancer.

Information associated with requests for financial assistance may be provided to LOH through hospitals, social workers, families, or other authorized parties. LOH uses this information only as reasonably necessary to review, administer, document, and fulfill assistance requests and to operate its charitable programs.

LOH takes reasonable steps to limit access to sensitive family information to individuals who need it to perform organizational responsibilities.

Stories, photographs, testimonials, or identifying information about families will be published or used for promotional purposes only when LOH has an appropriate basis or permission to do so.

7. Donations and Payment Processing

When you make a donation, purchase event tickets, or purchase a sponsorship or other item through the LOH website, payment information may be collected and processed by a third-party payment processor.

Those providers maintain their own privacy and security practices. LOH encourages you to review the privacy policies of any third-party service you use to complete a transaction.

8. Cookies and Website Analytics

LOH's website may use cookies and similar technologies that help the website function, understand website traffic, and improve the visitor experience.

Your browser may allow you to limit or disable cookies. Disabling certain cookies may affect website functionality.

9. Third-Party Websites

The LOH website may contain links to third-party websites or services. LOH is not responsible for the privacy practices, security, or content of third-party websites.

10. Data Security

LOH uses reasonable administrative, technical, and organizational safeguards designed to protect personal information.

No website, electronic transmission, or storage system can be guaranteed to be completely secure, and LOH cannot guarantee absolute security.

11. Data Retention

LOH retains personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain appropriate organizational and financial records, comply with legal obligations, resolve disputes, and enforce agreements.

12. Children's Privacy

LOH's charitable mission serves children and their families, but the LOH website is not intended to collect personal information directly from children under 13 without the involvement or authorization of a parent, guardian, hospital, social worker, or other appropriate adult.

If LOH learns that personal information was submitted directly by a child under 13 without appropriate authorization, we will take reasonable steps to review and, when appropriate, delete that information.

13. Your Choices

You may contact LOH to:

  • Ask questions about information we maintain about you

  • Update or correct your contact information

  • Request that we stop sending certain communications

  • Withdraw consent to receive marketing communications

Certain information may need to be retained for tax, accounting, donation-record, transaction, legal, or other legitimate organizational purposes.

14. Changes to This Privacy Policy

LOH may update this Privacy Policy periodically. The updated version will be posted on this website with a revised Effective Date.

15. Contact Us

If you have questions about this Privacy Policy or LOH's privacy practices, contact:

Metro Area Youth Foundation, Inc. dba Lanterns of Hope
PO Box #540772
Omaha, Nebraska 68154
Phone: (402) 510-4083
Email: metroareayouthfoundation@gmail.com